Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JF

    “We are new to TN. and asked a relative who he had for insurance. Johnston and Associates were recommended. I was very impressed with how sincere and interested John was in getting the right policies for both home and auto. I met him in person and he took his time explaining the options I had. He was professional , efficient and understanding . I have since contacted him for adding another auto and had immediate response. I would highly recommend John and his insurance knowledge was top notch.”

  • JM

    “I’ve always said, you get what you pay for. In this case, you get MORE. John is amazing! His professionalism, promptness, and rates are just top notch!!”

  • LJ

    “John and team were very helpful when I was in the process of puchasing.my home. Then went above and beyond to assist me in obtaining better bundled coverage at time of my renewal.”

  • SS

    “John provides such great service! He helped our family find great rates for our home and for auto!

  • MH

    “John has been great to work with every time I’ve reached out!

  • AB

    “John is a pleasure to work with and offers fantastic deals on insurance! I would highly recommend him to family and friends.”

  • AK
  • JG

    “Great company! John has been very helpful every time I’ve needed to make a change to my policy – which has been often in the past 6 months! He’s been patient, very easy to work with, & always quick to respond. Thank you!

  • VG

    “John Hatcher and Scott are easy to work with. They helped us a lot and got things done very smoothly.

  • LJ

    “John ans team were very helpful when I was in the process of puchasing.my home. Then went above and beyond to assist me in obtaining better bundled coverage at time of my renewal.

  • AM

    “Scott always does a great job helping me and my family. He works hard finding us a great deal and saved us a lot money.

  • EW

    “Scott and his team have worked with our family of companies for over a decade providing unparalleled service, knowledge, integrity and countless policies for us and our clients. I HIGHLY recommend his team and I’m HAPPY to do so! FIVE STARS.

  • “Great customer service! Always available to answer questions with clear, concise information.

  • SD

    “I have been a client for a good time. I’ve also referred J and A to others and they have been well taken care of.

  • ML

    “A++++. Walked in as a stranger from out of state and walked out with the coverage I needed at an amazing price. I was shown all different coverages, pricing and companies. John had tremendous knowledge of the business and saved me money. Thank you John!