I got started in the insurance business over 25 years ago with a single driving purpose – to make sure my clients don’t get cheated when it comes time to make a claim. When I first started, I learned to ask a lot of questions, both of my clients and of my mentors. After researching several options, I would put together a comprehensive solution that protected my clients, no matter the risk. It all started in 1991, when my grandparents lost everything they owned in the Great Oakland California Fire. They were in their mid 80s, had lost everything, and found themselves vastly under insured. Unfortunately, they didn’t have an agent looking out for them. What my grand parents got was a salaried employee who forgot to ask the right questions. They also got the shaft! Several months and lawsuits later, they finally got a fair settlement – but only after lots of haggling with lawyers and living in hotel rooms. This event was the catalyst that inspired me to get into the insurance business and to become the best, most effective, and most compassionate agent I could be. The objective was simple: make sure my clients were protected when the big one comes.
Agency principal Scott Johnston began his insurance career in 1992, first specializing in life insurance and later expanding into auto, home and commercial insurance. Over the course of his career, he has worked with numerous insurance companies and has considerable insight and knowledge of the industry. His experience and contacts allow him to create the best solution for his clients. Scott earned his Bachelor of Arts degree from California State University at Chico and is also a licensed teacher. He’s married with two children and lives in Brentwood, Tennessee.
Erie Insurance J.D. Power Award for Home Insurance Claims
Erie Insurance is #1 in Customer Satisfaction with the Home Insurance Claims Experience
Disclaimer: For J.D. Power 2023 award information, visit jdpower.com/awards
September is Life Insurance Awareness Month.
It’s the perfect time to remind ourselves to plan ahead for the ones we love.