Mark Cuban once said, “All businesses are personal.” For Scott Johnston, this was precisely what got him into the insurance business in the first place.
Back in 1991, his grandparents lost everything in the Great Oakland California Fire, a tragedy compounded by a woeful lack of insurance coverage. To their insurance company, they were just a number. No care was taken to make sure they had the best policy to fit their needs. Prolonged litigation ensued, which eventually lead to a good settlement for his grandparents, but at the cost of precious time and aggravation. Spurned by the love of his family, Scott decided to make things right by making things personal.
He began his career as an independent insurance agent, which means he is bound not by loyalty to one company but to personalized service. His philosophy now is the same as it was then—to make his customers family. Now making his home in Brentwood, Tennessee and serving those in Franklin, Williamson County, and the mid-state region, he works with several different insurers to make sure his clients get the personal and/or commercial coverage and provider that best fits their needs, and his agency has a proven track record of customer satisfaction.
Scott and his team are best suited to serve your personal and commercial insurance needs for several reasons:
He’s a father-he understands the precious cargo in your vehicles and home.
He’s a client, both a commercial and personal one-he’s had to walk through the process of filing claims on his own behalf while navigating the choppy waters of financial devastation. He’s experienced times of uncertainty and understands the importance of giving his clients a strong safety net for all the moments when life doesn’t go as planned.
He’s a small business owner-he knows what it’s like to build not only a family and a business, but also a legacy. He has the unique perspective of being on both sides of the claims and sales desks. He will do all that he can to ensure your investment is protected so that if and when disaster strikes, your tailor-made coverage will do all the heavy lifting as you get to the business of getting back in business.
After a quarter of a century in the insurance business, Scott has learned through trial, error, and hard work the importance of making tough times as easy as possible through careful planning. Let him do this for your home and business, too, because he’s never forgotten that everyone who walks through his agency’s doors is someone’s parent, grandparent, spouse, or child, and those we love and the things we cherish deserve the best protection available.
Scott is an agent for Erie Insurance®.