Inspiration comes from the strangest of places and often from those places we least expect. Sometimes in helping a loved one through a crisis, one finds not only a great sense of meaning, but also a calling. Sometimes seeing the worst that life can muster ends up bringing out the best in us. That was the case for Scott Johnston.
Scott vividly remembers the day in 1991 when he saw his grandparents’ home burn to the ground in Oakland Hills, California, followed by 18 months of them living in hotel rooms, fighting with their insurance company, hiring lawyers, and wondering when the nightmare would finally be over. Scott didn’t want to see his grandparents go through that. He knew, even as a teenager, that there had to be a better way. Thirty years later, he still doesn’t want to see anyone go through that ordeal, which is why he makes sure his clients are never caught without the correct coverage. Scott has said, “ I was just a teenager so I couldn’t do much to help, but I saw them living in hotel rooms and talking to lawyers for over a year and that was enough for me to want to get into the business.”
It is this care for those who are facing unexpected challenges that drives him to this day, and one way Scott does that is by making sure he thoroughly understands a client’s needs and recommending specific solutions. Scott has worked as both a captive agent and as an independent agent. After 30 years in the business, he understands the benefit of being independent and can offer his clients more choices from among the best carriers – narrowing down a solution that works best for them.
The major difference between a captive and independent agent is that a captive can only represent one insurance company, whereas an independent agent is free to represent multiple carriers. That means an independent agent isn’t beholden to the bottom line of any one insurance company, but rather an independent agent represents the interests of his clients to multiple carriers. This naturally puts his clients in a better position.
Maybe you have experienced a major loss like a home fire or even a serious auto accident. Perhaps you’re just starting out and want to get on the right foot of making wise financial decisions. Or maybe you’re looking to the future and unsure of the best way to navigate the myriad of choices. Regardless of your needs, Scott and his team will treat your concerns and requests with the same sense of care that Scott felt when he witnessed his grandparents struggling through the aftermath of a total loss. Johnston & Associates will shop the insurance markets for you and will find the best auto, home, life, and renters products on the market today.
Owner Scott Johnston has built a strong team of agents with a steady track record of serving Antioch, Brentwood, College Grove, Fairview, Franklin, Murfreesboro, Nashville, Spring Hill, Middle Tennessee, and beyond. Let them do the same for you. Contact Johnston & Associates Insurance today for solutions you can count on from agents that treat you like one of their own. .